My daughter has autism & we will be getting a special needs card. Who will guest services need to photograph, my daughter or the whole family? Is there a limit to how many people can be on the card? We are fam of 5 but grandparents will be with us som
- Asked by Rebecca from MI on 2/26/2014
Hi Rebecca ~ You can request a Disability Access Service Card (DAS) by going to Guest Relations at any of the theme parks. Cast Member (CM)s will ask you some questions so they can best accommodate your daughter's specific needs. They'll take her... read more
my uncle has reservations for Disney. can we just go to a restaurant for my granddaughters birthday like a character one or do we need reservations. also my mother in law and I will be in wheelchairs. how do we do this by getting around on the rides
- Asked by myra from LA on 2/20/2014
Hi Myra! Walk-up reservations can be difficult to come by especially for Character Dining experiences. I'd absolutely suggests that you book a reservation if you're planning on dining with the Characters. Walt Disney World is... read more
My autistic son will be using a DAS. Can it be used when visiting Anna and Elsa?
- Asked by Jaynee from IN on 2/20/2014
Hello Jaynee, Thank you for your follow up question regarding Meet 'N' Greets and using the Disability Access Service Card. As a parent of a son on the Autism spectrum, I understand the importance of the Disability Access Service Card. ... read more
Sorry if this has been asked before! We are going May4-12 and my son 12 has Autism and we always used to get the guest assistance pass but now they have changed everything for that. Can you explain the new process and how the fastpass+ system will work .
- Asked by Michelle from OH on 2/18/2014
Hi Michelle ~ I have a son with several types of special needs and I am always happy to assist you! The Guest Assistance Card (GAC) has now been replaced by the Disability Access Service Card (DAS). If your son is unable to wait in a regular... read more
We will be traveling late Sept. with Nana who is in a wheelchair. Epcot and AK are so spread out, I am afraid we will tire of pushing her & should rent an ECV. Will the rental area at the parks store her chair for us? How is availability of EVC in S
- Asked by CYNTHIA from OK on 2/17/2014
Hi Cynthia! Thank for sending your questions to the Disney Parks Moms Panel! This is a great question and I am so glad that you are planning ahead of time! An ECV would probably be the best option for your Nana. ECV availability in the parks can... read more