I have a condition that is not outwardly visible but that hinders my ability to stand for long periods of time. Last time I was at WDW the GS people made it difficult to get a GAC card. Do I need to bring paper work, I thought they weren't allowed to ask.
- Asked by Ellen from MN on 11/20/2010
Hi, Ellen! Many people bring a note from a physician not necessarily giving a diagnosis of your condition, but explaining how a guest assistance card might benefit you. It isn't actually necessary for the cast members to know what... read more
We are visiting Disney in Feb with our 4 yr old autistic daughter, 2 year old and grandparents. We get the GAC card so she doesn't have to wait too long in lines. Can we use the swap pass too? We can't stand in place too long or she goes crazy..Help Please
- Asked by Jill from NE on 8/23/2009
How wonderful that your extended family is planning a Disney vacation! Many families with children with Autism report that Disney is very accommodating to their special kids. I'm one of them! My son has an Autism Spectrum Disorder,... read more
What is a Guest Assistance card? My husband has chronic health conditions which make it difficult to stand in the heat for long periods of time. Is all we need a letter from his doctor stating his condition? Is the GAC good for our entire travel party?
- Asked by regina from KY on 11/11/2010
The Guest Assistant Card (GAC) assists guests with a wide variety of special needs that may otherwise prevent them from being able to enjoy attractions.
To obtain a GAC, visit Guest Relations when you enter the 1st... read more
Hi -My little boy (3) has Down Syndrome and I have read about kids with autism on your site - it states that you have to bring a doctor's note to bring to the guest relations counter. Is this true with Down Syndrome as well
- Asked by Deborah from IL on 4/3/2009
There are varying levels of Guest Assistance Pass available at WDW. Doctors notes are not required to get a Guest Assistance Pass, however in circumstances where a guests' challenge might not be readily apparent (such as with autism) a doctor's note... read more
My son has combined type ADHD, and it might be difficult to stand in long lines with him. Is it difficult to get a General Assistance card for him? How will it benefit our experience?
- Asked by cindy from MN on 4/14/2011
Hi Cindy! I'll be happy to assist you with this question. Walt Disney World is a magical place for many people, including children with ADHD and their families. You may obtain a Guest Assistance Card (GAC) from Guest Relations at any... read more